Abbots Care - Home and Live-in Care
Nurses' Agencies & Care Agencies
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0330 094 5511
Phoenix House, 63 Campfield Rd, St Albans AL1 5FL, UK
Opening Hours:Monday: 7:00 AM – 7:00 PMTuesday: 7:00 AM – 7:00 PMWednesday: 7:00 AM – 7:00 PMThursday: 7:00 AM – 7:00 PMFriday: 7:00 AM – 7:00 PMSaturday: 7:00 AM – 2:00 PMSunday: Closed
Area Served:Within 4 miles (6.4km) of Phoenix House, 63 Campfield Rd, St Albans AL1 5FL, UKGet more exposure
Google Rating: 4.1 out of 5 stars (60 total ratings)
donna sharp1 StarAbbots don’t care! As they claim…the carers do care but the Management don’t.
My SEND 11 year old child with disabilities has been with them for 4 years.
We are due to leave as they have served notice yet didn’t bother to tell me until I asked for a review meeting.
Poor service.
Website claims they understand complex Children disabilities yet they can’t meet need!
No training/wrong training.
not one complaint addressed.
Duty of care severely flouted!
54 Carers.
Rota late or inaccurate
Staff turnover extremely high.
Constant lies
Most carers are great.
Regular carers sent elsewhere with no notice.
No complaint policies to be foundFriday 8th July 2022
Nim Kich5 StarI recently joined the Abbots Care team and it's been a real pleasure getting to know such a passionate and knowledgeable team of people.Thursday 6th October 2022
Mark1 StarAbbots care more like abbots don't care, don't care about employees, ignore repeated requests for extra training, Abbots are quick to point fingers and accuse employees of doing things wrong and will not retrain them and then cut them off, poor communication, office who don't know what they are doingFriday 2nd September 2022
veiz cani5 StarI am extremely proud to work at Abbots care.
I have been offered an apprenticeship in business administration, and from the first day all the employees have been helpful.
We all do everything we can to provide the best service for our customers.Monday 4th April 2022
Carolyn Lawrence1 StarAbbots care is a non caring company. They let my mum down, they left her in soiled bedding and clothes. They did not encourage her to drink. They did not give her the full time that was allocated.Thursday 22nd September 2022