APW Letting Agents Cobham

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Terence Naidu
5 Star
Lucy is an absolute pleasure to deal with. We moved from abroad and she was incredibly helpful with our lease and a few other requests for assistance. She even met us at the property at 7.30am, with coffee, after landing on an early flight into the UK. Highly recommend APW and Lucy specifically.
Wednesday 11th May 2022

Paul Hodgkinson
5 Star
My partner and I were looking for a house to rent with a very short time frame and were blown away by the service we received by APW. In particular we would like to mention Lucy & Stephanie. These ladies went over and above to help us, showing us a range of properties which perfectly suited our requirements. They kept us in the loop at all times and were easy to get in touch with at all times, providing us with excellent customer service. We cannot recommend these ladies & APW enough! That have truly been excellent and made the whole process a lot easier - we would be delighted to work with them again in the future.
Saturday 9th April 2022

Sarah Jones
5 Star
Finding a property in this fast-moving, competitive rental market was made easy with Lucy! She was beyond helpful in searching and sharing properties that met our needs - her help and guidance led us to finding a property that we can't wait to move into. Can't recommend APW enough!
Saturday 9th April 2022

Kathryn Cameron
1 Star
Absolutely terrible experience with this agency today. We booked to view one of their rental properties with Lucy Fox. The first red flag was that we tried to call Lucy the morning of to double confirm the viewing and she didn’t get back to us, so we called the office who confirmed our appointment. We set off on our hour round trip and hit some traffic. We messaged Lucy directly on the WhatsApp number she had given us, she didn’t reply. We arrived 7 minutes late and nearly had a head on collision with Lucy who was driving extremely aggressively and almost rammed us off the single track road. She was very rude and almost hit our car (I don’t think she realised who we were). We arrived to the property obviously now unable to view as Lucy had left (without even calling us first to check and ignoring the message we sent her). We called the agency and explained the situation, all they could offer us was to reschedule for tomorrow morning. We declined as we had made an hour round trip to view and had not even been able to see the property- the agency seemed not to care. I am absolutely shocked at the service we received today- the house we were trying to view has been on the market for ages and I can see why as this agency is so unprofessional. Would NOT recommend APW.
Friday 8th April 2022

Sandeep Desai
5 Star
Professional, efficient and reliable as a partner. Does regular due diligence on properties also really well.
Wednesday 20th April 2022