Best Western Deincourt Hotel

Helen Thompson
5 Star
Lovely room, spacious and I liked the separation of the beds for privacy. Excellent customer service, went above and beyond to make our stay comfortable. Would definitely recommend. Food was excellent too. Thankyou to all the staff.
Thursday 10th November 2022

Mike Sweeting
3 Star
Our room was good and in a separate building, but the public rooms have kind of had it. Nice breakfast and friendly staff make this place. It's well frequented, but mainly by staff from companies who are on a budget. My wife and I would happily stay again for the bed amd the breakfast. But do not expect an elegant atmosphere.
Thursday 23rd February 2023

James Cusiter
1 Star
Easily one of the worst hotels I’ve ever had to stay in. Room smelled like stale cigarettes (currently washing all my clothes to get the smell off); you could feel every spring in the old, soft mattress and it made a noise with every slight movement; the single glazing did nothing to keep the road noise out, and the window rattled/banged with the breeze. The bathroom was tiny and dirty. The shower (less than 1m x 1m) had cracked, mouldy seals. The shower head and taps were furry with scale. There are no facilities to iron clothes in your room so you have to bring them down to the laundry room and iron them. One star because the staff were pleasant enough, otherwise I’d give zero.
Friday 11th November 2022

Debbie Riley
5 Star
We were so pleased with this hotel January and her whole team were brilliant first class customer service in fact we enjoyed our dinner meal so much we ate here every night highly recommend
Sunday 23rd October 2022

Morag Heggie
1 Star
Grubby room at the top of two flights of stairs, lumpy creaking bed, pillows pathetic, single glazed window fronting onto busy road and walls so thin I could hear the people in the next room word perfect! Mould growing in the shower and the final straw hairdryer burst into flames🔥!!! Having said all that the staff were lovely and tried to make a miserable stay as good as they could.
Sunday 16th October 2022