Bollywood Spice

Peter Jones
4 Star
I am always amazed at the huge disparity in takeaway reviews. I am glad to see the reviews for Bollywood Spice are positive as the food is very very nice. Always arrives hot, the delivery drivers are ALWAYS nice and friendly and I feel the prices are very reasonable, especially if you order on their very easy to use website as opposed to JustEat. Would absolutely recommend. My only comment is that the wait times can be longer than expected sometimes BUT they always warn you and the food is worth the wait.
Thursday 14th April 2022

PLeChuck23
1 Star
This used to be our go-to Indian but, as of tonight, they've lost a customer of many years. A few months back we placed an order that was "rejected" but their online system still took the money - so ALWAYS CHECK YOUR BANK STATEMENT if this happens - which meant we had to ring up and sort the refund out, which they did, no quibbles. We placed another order tonight and, for the second time in a row, it's been a disaster. So the website says 60 minutes for delivery, which we understand may be approximate. We ordered at around 7pm and got given an actual delivery time of nearly two hours! Okay, whatever ... except we were still waiting at gone 9:30pm. We ring up and ask what's going on and get told it's on the way, and will be 5 minutes - this actually turned out to be nearer 15. And no, not a single apology or a "we're very busy tonight" or an acknowledgement that waiting nearly 3 hours is pretty poor service. Personally I think a partial refund should be in order when takeaways ever fail to uphold the time window you have paid for (certainly when it's missed to an unreasonable degree) but that's just me. Even if it's just 10% off, or some such gesture. But I imagine pigs will fly before a takeaway ever offers that! Yes, the food was nice - except the bhajis were not up to their usual standard (flat and dry; maybe they'd been sitting around for hours like we were) - and always appreciate the free poppadoms, and the delivery driver was polite (I actually felt a bit bad being understandably less than super-friendly because I know it's not his fault) ... ... but, sorry Bollywood, this second bad experience has really soured us. Our evening was eaten up, waiting for the sound of a car engine outside, and frankly ruined by the frustration. If you're THAT busy, or understaffed, you shouldn't be accepting the orders (hopefully without still taking the money) so I'm afraid we're returning to Eastern Eye for the foreseeable future.
Saturday 5th February 2022

Rita V
5 Star
We had a lovely meal, and they did BYOB, without corkage, which made it more affordable. The waiter was friendly, and our food arrived in a timely fashion. Well worth a visit 👍.
Thursday 23rd December 2021

Russell Mole
5 Star
Fab thanks food is great you are lovely people thank you russ and Tim see you next week xx🥵👍
Tuesday 22nd February 2022

Helen Rowswell
5 Star
best balti this side of birmingham i've eating from all indian resterrants in newton about bollywood spice is by far the best wednesday offers very good falue i like my balti with extra spice but the chef was happy to sort that
Saturday 26th February 2022