bp

Petrol Stations

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Website | 01268 542848
Samson House, Southend Arterial Rd, A127, Basildon SS15 6DH, UK

Opening Hours:
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


Area Served:
Within 4 miles (6.4km) of Samson House, Southend Arterial Rd, A127, Basildon SS15 6DH, UK
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Google Rating: 2.8 out of 5 stars (22 total ratings)

Stephen Woodhall
1 Star
Careful here they overcharge you for things.. I purchased a basic sausage roll and it was £3.30 with a 50% sticker on it.. so are you telling me it was originally £6.60??
Sunday 2nd April 2023
Alexandru Drutu
1 Star
I would give 0 if I could. The staff are horrific. I know from previous experiences that the staff are just the worst. But Now at night, I call them to confirm if they have a car hook as one of my friends are in deep trouble & need me to get them out. I call over 20 times! They finally pick up, I can hear him breathing, I say hello, he then puts down the phone, then puts the number as busy. When people really need their help, they turn their heads. Absolutely horrific.
Thursday 21st April 2022
Dora Machado
1 Star
It's not the 1. Time I had a bad experience there, just this morning the diesel pump or handle was not working, was leaking on the floor, on my hands etc. , could not top up , the lady on the counter could not put the points on my card, but had to pay the full amount what was really unfair. She said come back later when the manager is in. Sorry! I work and don't have time to come back later . It's really a bad service there. Not friendly, absolutely nothing positive. I called the lady ther named Sue, find out that she is the manager, she lies all the time, was rude to me ,saying that the pump is fine , she didn't check on it. She didn't care at all, just took the money and left me with the prejudice. This is the kind of business that should be shut down right away. For me never again.
Friday 10th June 2022
John Kalief
5 Star
All basic facilities and good customer service.
Saturday 29th April 2023
Paul Alcock
1 Star
Very poor experience of using this petrol station manager and staff very unhelpful obviously a franchise as bp as a company has good customer service as a person with a medical condition who needs to use the toilet and has a card from the doctors to show that you have a condition of urgent need of the toilet found the place very rude and unhelpful in this instance surly should be more helpful and understanding instead of damwell rude very disappointed and felt discriminated and upset that was treated this way surely a service station this day and age should provide facilities expecially if they have the wild bean cafe please get on top of this or remove the cafe so people don't think they have a toilet and can go to one that has again please think about your customers not just how much you can make
Monday 25th July 2022