Burton Motor Workshop

Demitri Demetriou
5 Star
Amazing. Quick and Professional. They got me back on the road quicker than expected.
Wednesday 14th April 2021

imran a
1 Star
Untrustworthy mechanics and MOT testers. Had my car tested here for the past 2 years. Took the car in for its annual MOT test and to my surprise it was failed for things that weren’t ever picked up on the last MOT’s. The car has only ever been serviced/repaired by them. Cut a long story short, I requested to speak to the owner Jeremy but was told he was busy and I was assured he would call me, but guess what? No call. I called again and spoke to reception and again surprise surprise Jeremy was really busy and would call back. I thought I’d give Jeremy the benefit of the doubt, maybe the reception were not passing on the message so I called back the next day but this time while outside the garage and to my surprise the staff said he was busy but I could see Jeremy was there just standing next to the receptionist. Is this the value you give to your customers? After seeing this I sent in another one of my cars for MOT but this time I made sure it had the same issue which BURTON MOTOR WORKSHOP failed me on. Guess what? They passed it. What sort of testers do they have working there?? I’ve now taken the original car to the main dealer for a MOT to see if they fail it and guess what? it passed! I can appreciate that COVID has had financial implications on small businesses but this doesn’t mean that you scam loyal customers. This begs the question…are they actually checking the cars properly? How can one car fail and another pass on the same identical issue. I would think twice about coming here, you are better off taking your car to honest garages that don’t try to scam you. Would have loved to have a conversation with them but unfortunately even now after 3 weeks the owner is too busy to respond. If any wants to speak to me then I’m happy to have a chat.
Monday 29th November 2021

Benedict Barker
5 Star
Really high level of customer service both before and after the sale of my car. Genuine, good people!
Thursday 4th November 2021

Margaret Clowes
1 Star
Booked in for minor problem wanted it all day no negotiations very unhelpful
Monday 23rd August 2021

Mark Mardell
5 Star
Great team, would definitely recommend
Wednesday 27th October 2021