Castle Wildish

Agency Fee:

£250.00 + VAT (£ 300.00)

Check In Fee:

£85.00 +

Additional Fees if required:

£40.00 + VAT (£48.00) for changing any terms that have already been agreed (e.g. changing tenancy start date)

5 Days Prior to Check In we require the following payment:

First rent payment

Deposit - normally six weeks rent but if a larger deposit could be payable under certain circumstances.

Check In Fee

Methods of payment:

Bankers Transfer

Bankers Draft

Should the tenancy be extended you will be required pay £40.00 + VAT (£48.00) towards the renewal administration charges.

Tina
5 Star
I have been renting from Castle Wildish for almost 4 years now. At the very beginning they were brilliant at finding me a suitable property. I actually went to view another property which was not really suitable and the agent told me that they had something else which may be more suitable. I viewed it and it was! Once I moved in they did everything they said they would and all safety checks are carried out. Any problem I have had has been sorted then and there or pretty much so ( granted, I have had very few problems). They leave me be but are always there when I need them. They are far and away better than any other estate agency/ landlord that I have rented from. I thoroughly recommend them for renting. I cannot say what they are like to deal with if you are a seller or landlord or buyer as I have never been in that position and I will never give a false review. In my experience as a renter, these guys are the very best👌 Thank you Castle Wildish
Tuesday 18th January 2022

Thomas Goldswain
1 Star
Harassing. They keep demanding my personal details by sending me emails one after another without my reply. Update: I just received a call from a George who began by confirming my viewing for today which was arranged with a colleague of his. Shortly after, his tone changed when he picked me up on my google review regarding his demand that I answer a series of questions without my reply. I asked if he called to argue with me and he agreed. Alarmingly, he told me I failed the vetting process and on behalf of the landlord he disqualified me because of my review. He told me my review was ridiculous, asked if I wanted to speak to his manager and generally failed in his task to persuade me to remove my review. He was unwilling to see my point of view and to acknowledge me until I provided more detail such as the times he sent the emails. Having done so three times, he then accepted he didn’t realise he sent me three of the verbatim copied email with a series of questions (which he later told me was the standard vetting process). He further made out I was in the wrong my telling me that his colleague had gone through these questions with me in order to arrange the viewing. I then explained that actually he did not - perhaps he ought to communicate better with his colleagues before blaming what I referred to as ‘customers’. He continued in his general embitterment in this regard by telling me I’m not a customer, suggesting that until I am one he’ll treat me disrespectfully. George did however accept that he made a mistake as he did not realise he sent me two consecutive messages without my reply due to the routine way in which he responds to enquiries via rightmove i.e. without noting who had made it, and that he may have learned something when I suggested that all he had to do was speak practically in terms of what was mandatory in order to proceed with a viewing without personal embitterment. It’s not a legal obligation and each other time I arrange a viewing I’ve been able to do so without registering or going through so many questions before I’ve even been shown the property.
Thursday 5th May 2022

Dianne Hargrave
5 Star
Excellent company and great service 👍🏼💯😊
Saturday 19th June 2021

Paul Gladwell
4 Star
Very good service provided throughout the many years we rented through them.
Monday 8th March 2021

Liane Johnson
5 Star
I have rented with Castle Wildish for 3 years, not once have I had any issues or complaints and the whole team have always gone above and beyond. Adam is a very personal, reliable and helpful Estate agent to deal with and I'll be sad to move. I hope to use them again in the future!
Tuesday 8th June 2021