Centenary Opticians

Nick Bartram
5 Star
Recently took my son here as he had something in his eye. They did a thorough eye test and examination and removed the dirt. The optician was very friendly and explained what he was doing throughout to put my son at ease.
Sunday 23rd April 2023

Lisa
1 Star
Absolute sham of a company. I was given the most unprofessional eye exam I've ever had, and was made to feel very uncomfortable by the tense atmosphere. I should have been more sensible and paid attention to the two people that entered whilst I was looking at frames. Both were requesting refunds for their glasses, and being told to come back another time as the "boss" wasn't there. I know he was there because he had just given me an eye test. When I went to pick up my glasses they didn't fit, and the lady who served me wasn't doing anything to help actually fit them. The "boss" came out and adjusted the nose pieces a bit, and they still didn't fit, and they also made me feel dizzy. He told me I would get used to them and I felt so uncomfortable that I left with them. I wore them home and was nearly sick when I got there. The next day I realised the whole frame was really bent out of shape and damaged. I tried to return them and was given the run around, as I'd seen happen to those other customers. They actually confiscated the glasses and only gave me a refund for the frames after my carer made a scene in the shop. They refused to refund for the lenses even though they were making me physically sick. I went back to my previous opticians, which is less convenient to travel to since I've moved house. They gave me a very thorough exam and explained my prescription. I then showed him the prescription Centenary gave me and he was shocked and in his words said "This must have made you feel really unwell." Do yourself a favour and avoid this place at all costs.
Wednesday 12th April 2023

Christopher Mitchell
5 Star
First time dealing with Centenary Opticians today, and not the last. Truly impressed with the staff the process and everything in-between. Truly a faultless experience. Sending all family and friends here now on.
Saturday 29th April 2023

Deborah Jet
5 Star
I can thoroughly recommend the brilliant service I received from my optician today. He was highly skilled, informative and helpful. Everything was explained clearly. It was effortless to book an appointment. I was seen promptly. The premises are very nice. I will be recommending them to friends and family and will be definitely come back when my next appointment is due.
Saturday 13th November 2021

Sarah Bee
5 Star
Excellent service. Nice to find a professional, local opticians without the chaos of the big optical chains. My eye test was very thorough and both the optometrist and reception staff were welcoming and friendly. Am also delighted with my new glasses. Highly recommended.
Friday 4th February 2022