Domino's Pizza - Worcester - Warndon

Stephen McPherson
1 Star
Absolute joke of a place. Twice now I have ordered and twice the fool to think I can get what I ordered. First time around, did not receive the drink I ordered along with the correct sauce topping on my pizza. Following the conversation over the phone, I was told that I will be receiving a free drink on my next order. This in itself was a joke. Last night, ordered a pizza for collection to find out that the store I wanted to collect from was closed. On the website it clearly stated that the shop is open until 0200. Again, after a phone conversation I was told that it was for delivery only and collection was from the other side of town. After stating the fact I was owned a free drink, I asked for delivery instead. The response; "we will have to charge for the delivery" did not compute with me, let alone anger me more for the guy did not understand a single word I have had said to him. To end, I have asked for my full refund to which I am still waiting on and will not be ordering from Dominos again. In addition, if Dominos is reading this, I'd like my refund on the drink (bottle of fanta) I never received also.
Saturday 12th August 2023

Lisa Porter
1 Star
Poor experience…I called the order in and checked time for collection and was told 40 mins. ordered and arrived at 45 mins. Was told 8 min wait. So waited for another 15 mins. I checked and was told 8 min wait. I could see my name on the board along with many others. Said I’d been waiting a hour 8 mins I’m told. Another lady on their aaid she had been waiting 2 hours yet was told ten mins wait when she booked it. . So I went outside and called Pizza Hut. Ten mins they said. I drove over and it was there waiting for me and it was cheaper. Ile never use this domino’s again. Staff have bad attitude, lie when placing order, and the wait times are ridiculous. Plus the shop was dirty with used white napkins strewn across the floor. I’m happy I left without buying their pizza.
Saturday 10th June 2023

Daniel Marshall
1 Star
Worst customer service ever. I asked if I could pay for a pepperoni pizza and if they could only put the pepperoni on one half. They said no. I explained that I was happy to pay full price but asked if they could just not put the pepperoni on one half when they made it and the girl said no with no explanation. What a joke. Total jobs worth.
Thursday 30th March 2023

Harrison Gilliland
1 Star
They haven't even started to cook when app said was ready And no apology from staff
Monday 21st August 2023

Erin Fearnall
5 Star
Fast delivery because we don't live that far. Staff are friendly, quick service. I'd recommend
Saturday 8th April 2023