Gemini Accident Repair Centre Cannock
Car Repairs, Car Servicing
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01543 331898
11 Jerome Rd, Norton Canes, Cannock WS11 9TL, UK
Opening Hours:Monday: 8:00 AM – 5:00 PMTuesday: 8:00 AM – 5:00 PMWednesday: 8:00 AM – 5:00 PMThursday: 8:00 AM – 5:00 PMFriday: 8:00 AM – 5:00 PMSaturday: ClosedSunday: Closed
Area Served:Within 4 miles (6.4km) of 11 Jerome Rd, Norton Canes, Cannock WS11 9TL, UKGet more exposure
Welcome to Gemini ARC. Established in July 2008, our experience in running highly efficient and professional bodyshops spans over 20 years. We understand how stressful having a motor accident can be, so our goal is to make the repair journey as painless as possible.
Gemini ARC has partnerships with most major insurance companies and vehicle manufacturers so we can demonstrate our commitment to quality through this challenging experience.
Visit any of our repair centres, where you will be greeted by our friendly receptionists and skilled estimators who can advise you on the correct route for your vehicles repair needs.
Click here to view our partnerships.
Google Rating: 4.1 out of 5 stars (31 total ratings)
Archie Richards1 StarShocking state of affairs from start to finish. Wasted a weeks holiday waiting for a repair to be done after an 8 week wait. No one contacted me to tell me it could not be done. No one cares. Now told another 6 weeks but its not likely. How much holiday do they think you have to sit waiting for nothing to be done. Couldn't even phone me. Disgusting.Thursday 10th March 2022
Joanne1 StarThis is a review on the Norton Canes branch. Our car was damaged by a storm in February so needed scratches repaired. My insurance booked me in with this company and arranged a courtesy car. I waited for them to pick my car up on the day arranged - no one turned up and no phonecall. I rang them the next day to be advised they wouldn't be coming until the next week and apologised no one had been in touch to let me know. They eventually collected my car the following week and I went over all the damage and what needed doing, luckily I took photos! They had my car over Easter with no updates or contact to say when my car would be returned, I had to ring them. They brought my car back to me and had only done some of the work so I sent the car back. They then brought the car back the next morning and there was more damage on the car on the rear bumper as if someone had driven into my car! The men bringing it back were also drinking coffee so I can only assume they had took my car to the drive thru! Even though on the courtesy car it stated no food, no drink etc. I asked them what the extra damage was on my car and they couldn't answer apart from oh we will take it back again and fix it. So for the third time they took my car. I had photos from when they collected it and this damage hadn't been done! So not only did they take three attempts to fix the original damage, they also caused damage to my car! Not great! Also not once has the manager or anyone actually called me to apologise or explain what happened!
I complained to my insurance who were appalled at the lack of professionalism and apologised profusely.
I would seriously consider looking elsewhere as the experience I have had was very stressful and very unprofessional.Friday 3rd June 2022
KS5 StarEdwina was fantastic to deal with on collection of our car. And the car looks pristine again.Monday 11th April 2022
Luce Rose5 StarSpot on garage. I’m so happy with their work on my car. Great communication at all levels. They were willing to go an extra mile to help me. Big Thank you to Darren (if I’m recalling well), repairs and collection/drops guys
MarlenaSaturday 12th June 2021
Lionel Smith1 StarUnfortunately used
The company
Not goodSaturday 30th October 2021
