Hatch End Cars

HEC 24/7 We are a very efficient and Reliable Company specializing in an extensive service that includes Airport runs, Distance travel, Weddings, Meetings and Conferences, Events, Hospital and Stations pick-ups.Having procured an innovative and computerized booking and dispatch system, we can guarantee that our service is the most efficient you will ever find in London. We are a very efficient and Reliable Company specializing in an extensive service that includes Airport runs, Distance travel, Weddings, Meetings and Conferences, Events, Hospital and Stations pick-ups.Having procured an innovative and computerized booking and dispatch system, we can guarantee that our service is the most efficient you will ever find in London. Services for Disables Arrange a comfortable ride for an elderly family member. We offer disability access vehicles for their comfort. Our team of smartly dressed drivers is well-trained in courtesy and customer relation, operating a fleet of new model vehicles allowing you to travel in style and luxury, without worrying about timescale and discomfort. Airport Transfers We service all of London’s airports: Heathrow, Gatwick, Stansted, Luton and London City. We offer Pre-book service that allows you to book in advance any kind of car that you need making business trips less stressful

sunil rathod
5 Star
I've used Hatch End Cars on and off for over 7years for airport trips. Some for business and some for family holidays. For my most recent family holiday (4 adults +3 children +luggage 7 pcs) we had booked a large merc Vito. It was comfortable clean and our driver was very helpful and accommodating. The car arrived on time and got to the airport on time and stress free. Booking a few days in advance and having the WhatsApp confirmation and communication makes HEC very reassuring. Our return was booked at the same time and when we arrived at the airport the immigration queues were horrendous over 1hr waits. I simply replied via their WhatsApp message confirmation to inform HEC and within minutes the driver called to reassure me that he is around the corner and will wait for my call before entering the airport parking. Smooth, easy, reliable and great communication is what you need after a long flight and airport immigration chaos. 100% recommend Hatch end cars. I will never go elsewhere. Another group of out same family did not book HEC- cancelled booking at short notice and didn't even turn up for pick up as they got the date wrong even after calling to confirm the day before. Go with HEC you will not be let down.
Thursday 14th April 2022

Mark Maguire
1 Star
Have used HEC for about 20 years and it’s not perfect but usually a fair service. Today my taxi to Rayners Lane station from Pinner (from just behind the Memorial Park) cost £9. The rationale? They calculate the journey from base in Hatch End. Uber would have been £5.75. I’m all for supporting a local business but one to watch out for ..,
Saturday 19th February 2022

Harry Crumley
1 Star
I arranged a pick up from Heathrow a couple of days before arriving and was delayed in taxiing to our gate. As usual I received a call from the driver and explained to him please don’t park up until I have my bag I’m happy to wait for you (save parking fees)- he agreed. But no he decided to park up and wait 55 mins until I arrived. He explained he has to be waiting for me to come out but I haven’t done this for the 15 years I have used cabs. They wanted an extra £20 for waiting and although I was willing to pay I only questioned the fee with the operator who quiet frankly needs some serious customer service training in listening to his or her customers. The 1 star isn’t really a reflection on the driver but that attitude of the operator. The manager over heard how he was talking to me when I hung up and text’d my number explaining he would call me tomorrow- that still hasn’t happened. December 2021. I’ve found a new cab company now and have them the chance to put their attitude right. Will never use again.
Sunday 13th February 2022

Felix Compas
5 Star
Great service, booked NYE
Monday 3rd January 2022

Susan Alexander
2 Star
First time did not arrive to fetch me from Heathrow. Second time late to collect me.
Tuesday 22nd February 2022