Highway Business Services

This package is for those who want to know that that absolute peace of mind that their data is backed-up, Computers are protected, monitored and up to date and therefore compliant. They also want access to a support desk for when things are not working as they should. This package includes access to the support desk and you can raise an unlimited amount of tickets and the first 15 minutes of each ticket is included in the costs. Any further time required is charged in 30 minute blocks at a reduced rate of £12+VAT for each 30 minutes.We close 98% of all tickets in less than 15 minutes.We also dont tie our clients into long term contracts and offer this service on a 30 day rolling contract. This package is for those that want that all inclusive experience. Everything in the peace of mind package is included but with no time limits on tickets. So truly unlimited IT Support for those who want to know whatever happens its all covered This means when you log a ticket with us no matter how long it takes its all included. This package is very popular with our clients who just want to know that IT is a fixed cost when it comes to support.Also included in our All Inclusive package is quarterly review meetings and a password manager for each user on support. The Password Manager is a true life saver and means you can control and manage all company passwords securely. 

Ali Harris
5 Star
I have been using HBS for all our IT support requirements for the last year and can highly recommend their services. Very supportive and knowledgeable technicians who have a 'nothing is too much trouble' approach which is fantastic when in technical crisis and in need of emergency support to keep the business running efficiently. Always on hand to give advice and support...even on a Sunday!
Tuesday 14th January 2020

Lucy Cook
5 Star
Prompt service , always going the extra mile and don’t mind explaining things a million times to you ( I literally have no idea about computers).Have fixed everything I have had issues with. Luca is amazing! Would give ten stars if I could! recommend to any businesses.
Wednesday 29th January 2020

Asim Mirza
5 Star
We've been using Highway for well over a year and just commissioned a lot more. Great service, great people. 'Get on and do it' attitude.
Thursday 23rd January 2020

Brian Brockman
5 Star
Petrol prices good. Only plase I could purchase calour gas which I required. Been trying for months.
Saturday 4th December 2021

Bryan John Orwell
5 Star
Apologies. Removed comments mistakenly posted here relating to Highway Computer Services.
Sunday 8th May 2022