John Lewis & Partners

Zey B
5 Star
Amazing service from technical department. My phone run out of battery I couldn’t get through to my partner. They let me charge my phone quickly and was really friendly and polite. Thank you so much it ment a lot them letting me charge my phone as I was really stuck. Also whilst I’ve done my shopping all staff in beauty department and home department really polite professional and helpful Thank you John Lewis Chelsford. Other stores are usually not this polite, friendly or professional.
Monday 25th July 2022

Mitch Stephenson (mitchstphnsn)
5 Star
Tanya was super helpful when I was trying to find some specific kitchen items from the John Lewis app in the store at Chelmsford. She was very informative and assisted in ensuring I was paying the best price as listed on both resources.
Saturday 27th August 2022

Stan Collins
5 Star
A great spaciously laid out store. Perfect for browsing and getting insperation. Good mix of exclusive products and down to earth priced "Everyday" items at very inexpensive prices. Worth joining their rewards App. Today was the store's Members Day with free Golden Ticket offers with membership card and a purchase.
Saturday 27th August 2022

Lorraine Williams
1 Star
Went for lunch today at Chelmsford Branch of John Lewis and was very disappointed. The restaurant tables were cluttered with used cups and plates with left over food on them and the chairs and floor had food scattered everywhere. The staff team appeared not to have a clue what was available on the menu and were doing a multitude of jobs at once and not really caring about the restaurant or the paying customers. The self service coffee machine served cold coffee and tasted awful. Won't be dining there again as today's lunch was absolutely awful!! Shame as lunch in John Lewis used to be such a treat.
Saturday 24th September 2022

Flóra Somogyi
1 Star
I waited 20minutes to get help from someone to be able to get the shoes in my size. Then they brought me the wrong size and when I raised this issue they told me to queue again. This store is seriously understaffed and thus, provides a horrible shopping experience. I really hope management does something, otherwise they are going to lose customers.
Monday 16th May 2022