Lloyds Bank

We might have an answer to your question online and save you a trip to your local branch. Our online services can now allow you to:•Pay in cheques up to £5,000 •Manage payments up to £25,000 •Change your personal detailsCheck if you can do what you need to using our app or Internet Banking. You can also chat to us in the app to get help and support.

Nebulous State
2 Star
Never have i had to consistently wait so long in a bank queue. This was not a one off, unless youre there at opening time you'll be waiting minimum 20 minutes before being served. Service is fine but waiting times are a real issue especially if you are on lunch break or working
Friday 25th August 2023

P K
1 Star
Fed up of Lloyd's bank, the opening times are ridiculous!!! How are working people supposed to do their banking...they might as well close their branches, it is not fit for purpose. Utterly ridiculous...
Tuesday 3rd October 2023

John W
1 Star
Asked the cashier to close an account for me. As it was dormant she couldn’t do it for some reason, so directed me to the desks at front of store where there were no staff present (noticed this on my way in there). So I sat at the front desks waiting for 10/15 minutes or so, in full view of the cashier, before giving up. Either call a colleague that is available to help, advise me of the wait time, or ask me to come back another time - don’t leave customers sitting around indefinitely.
Monday 12th December 2022

Steve Goody
1 Star
Got a nice cup of tea and slice of chocolate cake. Bank was clean and tidy. Saw 17 pigeons from window. Never mind, I'll be dancing the fox trot tonight in the local deli. In sum great but couldn't find anyone who was in town.
Friday 1st July 2022

darrell V
5 Star
Attended the branch in staines, the staff within the bank were very attentive and helpful, it was a pleasure to carry out my business, and I left feeling that I had received 1st class service
Tuesday 27th September 2022