Midland Dual Glaze Ltd

Rebecca Smith
5 Star
Oh Wow!! Super pleased with our new front door. After being let down by other company's, Richard really helped turn things around and was able to get the exact door that we wanted! As Richard was so helpful we also had our garage side door replaced for new, which also looks fantastic! Im so thrilled with our new doors!!! The fitting team were fantastic, who took great care and were a very friendly bunch of lads. The office staff were also very helpful and efficient in answering any questions. Overall a great company to trust and I have already recommend Midland Dual Glaze Ltd! Thank you again for providing such a great service! Rebecca
Tuesday 7th June 2022

Tricia Elliott
1 Star
If I could mark this company down as a zero star, I would. After having Richard call out to measure up for two doors and 4 windows; two of which were small sash windows, we waited over a week for a quotation. We chased this up twice and one one occasion were laughably informed that the delay was due to a small arched window above a door and then that the suppliers system had gone down. At no point were we rude, I believe that companies should be honest, definitely missing that here and always update people, again missing here. When we did receive the quotation, we were quoted £12500 for the work. Absolutely flabbergasted by this, it was between £6000 and £7700 more expensive that other quotations that we had received and for one composite door less, replaced by a uPVC one. We are currently renovating out home, so we asked for a breakdown of the prices and a comparison for different windows. This is the reply: Good afternoon We do not offer a supply only price, therefore, all of our prices include fitting and VAT. I have spoken to Richard and at this stage he does not wish to submit further paperwork as having discussed this with his partners they are not prepared to undertake the work. Kind regards Elaine We did not request supply only, we wanted the company to supply a breakdown of the cost. I would never recommend this company. If Richard, one of the directors had been honest with me and said that he didn’t want to undertake the work, that would have been okay. But to lie, mislead and send aggressive emails like the above is very poor business. We may have felt that our time had been wasted, but would have appreciated the honesty instead of lies and a ridiculous quotation, which was plucked from the sky. This is not how you do business. Stay well clear and go elsewhere. They really should be throughly ashamed of themselves!
Friday 11th March 2022

Pauline Mellow
5 Star
Having used Midland Dual Glaze previously we again had a new window fitted by them yesterday. Excellent service from quote to fitting. Danny and Jamie done a brilliant job and cleared everything up afterwards.
Tuesday 26th October 2021

Dav Alls
5 Star
Ive had lots of work done by Midland Dual Glaze, great work every time, wouldn't use anybody else.
Monday 26th July 2021

Dawn
5 Star
Ordered our new conservatory last year, all contact was very covid safe. Fitted in November, the guys Laz and Ryan were brilliant, always kept us updated and made a brilliant job in pretty awful weather! Really pleased, thanks guys.
Friday 9th April 2021