Millbrook House

Gini Hyde
5 Star
I am a Newly appointed Deputy manager and joined the team in December. The manager is so supportive and provides encouragement and guidance all the time. We have been Covid free throughout the pandemic, this in itself is incredible. Gini and all her staff have protected everyone, this is such a caring homely home. Gini has made the pandemic feel comfortable and safe and still person centred in every way. Residents of course miss their families but, Skype, facetime and pod visits have been introduced and these are still encouraged. Janeth the Head of Care has gone to boundaries that others would not. During the first lockdown Janeth went out if her way to make sure hairdresser appointments where not missed. Taking the residents to our in house hairdressers salon and complete this herself, cutting and styling the residents hair. Chiropody appointments still continue with the expert knowledge that Janeth has. Finger nails are polished and this still goes on. Simple dressings are being attended to in the home to reduce the foot fall in the home. All the time the residents are looked after to the highest quality. What an amazing home this is and I feel part of a special family, that I have been welcomed into.
Thursday 18th March 2021

David Lloyd
5 Star
A fantastic building with beautiful grounds, superbly clean and maintained. A fabulous standard of care with exceptional, friendly staff. Great food and full entertainments program.
Thursday 12th December 2019

kelly roskell
5 Star
A wonderfully welcoming place to visit with a very happy team looking after some very happy residents. Beautiful maintained grounds and ample space for the residents to have privacy and quiet or get involved in the various activities on offer. Lunch looked and smelt delicious! I was very impressed with the quality of the residents bedrooms and the overall ambience of Millbrook House.
Wednesday 13th June 2018

JL P
5 Star
Working at Millbrook House for 13 years, I have received full support from the management and the staffs. The staffs work as a team and show respect to one another. The staffs are also committed to give compassionate care to the residents. The management is devoted in giving the staffs appropriate and updated training while ensuring residents are given high quality care. I am happy to be part of a great team.
Tuesday 12th September 2017

Richard James Slatem
5 Star
the care and love given to our Mum in the last days of her life were exceptional. Thanks for all of the family. Dad continues to get the best care and attention possible. Well done to all of the staff at Millbrook.
Friday 16th March 2018