Mutiara Restaurant

Agnieszka Harper-Jones
2 Star
The all you can eat system a bit confusing. Service friendly but we had to ask a few times for clarification. The food itself rather bland and not that interesting and quite expensive. Over all fine but nothing special.
Thursday 14th April 2022

Gloria
5 Star
Had my 60th birthday celebration here. The staff were brilliant. The food was excellent. Thank you for a great night. X
Saturday 9th April 2022

Carl Hutchinson
1 Star
Expect to be there for some time. We were a party of 10 with 4 young children and chose an early enough time so they could eat and get home to bed. Nearly 3 hrs sat there and had 3 starter platters. Approximately 50 minutes between plates considering it took less than 10 minutes to eat what we had. When I finally complained I was treated to a barrage of abuse and rudeness from the so called manager, and even threatened with the police. (for what I couldn't say). I put 1 star because the food we did have was nice and tasty although a bit cold and the girl Joanne that finally resolved our issue was more than fair and explained she was only there to help out and the manager was her aunt. I was even shouted at while sat back at the table as the manager delivered something to another table. It also appeared they were more interested in the just eat orders cos they were flying out, even though we were told the restaurant and the kitchen were short staffed!!!! By all accounts she filmed as leaving!!!!!
Saturday 9th April 2022

Robert Bowen
1 Star
AVOID! We ordered food from there and 2 of the chicken items smelt rancid and were definitely off. My partner woke up in the night vomiting and with stomach cramps. Horrendous experience/restaurant.
Monday 2nd May 2022

Ryan Hutchinson
1 Star
Food was very nice but the service was poor to say the least. The fact we arrived at 1830 and ended up walking out at 2130 with a 1 and 4 year old barely fed was nothing short of shocking. Due to us being there nearly 3 hours and had only received 3 starters in that time, we brought it to the attention of the manager, where we were met with rudeness and threats of police! (I'm still not sure why now) The young lady who dealt with us following was lovely and I genuinely felt for her after she was spoken to like dirt from the manager aswell. We had it explained (after being shouted at) to us that they were short staffed in the kitchen, yet they had a fairly full restaurant and felt it acceptable to prioritise just eat orders instead of there dine in services. First visit for us after hearing good things but will most definitely be the last!
Saturday 9th April 2022