Norfolk Automatics Ltd

Andrea Lock
1 Star
Absolute time wasters. They had our gearbox for 3 months, telling us they were working on it and it would be ready soon. After having enough of being messed around our mechanic turned up unannounced to find they hadn’t even started work on it. So I wasted money sending to them then had pay our mechanic to drive up to get it back to take it to another garage who had it fixed in 3 weeks!! Avoid at all costs they are not honest or trustworthy.
Friday 16th June 2023

c bryson
5 Star
Absolutely delighted with the service from Nigel. My gearbox is like new and the car drives like never before. Smooth as silk! I was very impressed that they dyno test run the gearboxes before dispatch because not all do this. I was also pleased with the information pack including 2 yr warranty and photos of my gearbox on the test rig. Despite all this, it was still slightly cheaper that another company that didn't dyno test their work or offer a warranty.
Monday 25th October 2021

Geoff Wallman
1 Star
Be aware that this company supply gearboxes with “tamper proof” seals attached to the sump. This means if the gearbox does develop a fault, you cannot investigate causality unless you break the seal thus invalidating their warranty. Don’t make the same mistake I did, take your business somewhere else.
Saturday 29th October 2022

Colin Jones
1 Star
Really disappointed as they were recommended to me. Cost £425 and the car is not really any different. Have now got to take it to another garage to have the problem fixed. I certainly won’t be recommending them
Monday 16th January 2023

Alan Smith
5 Star
What a pleasure to find a company like this. I had a problem with my auto gearbox and the owner ( I’m sorry I didn’t get his name ) spent approx 20 mins carrying out a road test and also scanned the car for any possible faults. Through this he discovered a problem with the turbo and printed out the fault sheet so I could take it back to my garage. Do you know the best bit ? he refused any payment even though I tried to force him to accept something. I have no hesitation in recommending this company
Wednesday 15th June 2022