Northwest Vehicle Services MOT and ECU Tuning

Joao Guedes
2 Star
It depends how busy they are had a good service last time but this time don't think they did well .. trying to rip me off
Monday 9th May 2022

Karl Hartley
5 Star
Would highly recommend using this garage, one of the best service I’ve ever received in a garage from start to finish. The staff were polite and lovely explained everything for me.
Friday 18th February 2022

alec broughton
5 Star
Excellent service from the guys at northwest vehicle services, went above and beyond wen my car broke down, they recoverd the car and fixed the issue. Highly recommended. Thanks again
Friday 18th February 2022

Rhys Pattison
5 Star
Fantastic service, had some issues with my rear lights, was told by other garages it could be a costly fix but the staff were really helpful and after getting booked in it was all sorted at a great rate, will be getting all my work done here from now on.
Friday 18th February 2022

Lorraine Jackson
1 Star
Took my car to this garage at short notice, fair play. then was quoted £515 to change a passenger side window regulator and the 2 rear brake calipers on a seat ibiza. Yes, Really!. In desperation I agreed but did say I was disappointed it was costing so much as we were told we wouldn't have the back ripped out of us at the start.......... then the guy refuses to do the work and tells us to pick up the car instead. Admin was friendly, cant say the guy was rude face to face but honestly unless you want to pay £72 a hour labour (£60 + VAT) and an extortion on parts above what average joe can buy them from TMS/Europarts id suggest going elsewhere. Not saying his work is bad but its more than likely he has so much work the little guy's he's not so bothered about. The attitude is if you dont like our price we refuse to do the work (I Agreed to pay just said we were disappointed it was so expensive, literally. Good luck ill take my business elsewhere. ADDED 17/02 @ 18:25 Collected the car, work being done for almost half the price from a reputable garage as we contacted a few others for quotes after them refusing to do the work (not before as he replied in this review? not very honest...) One garage specifying that we had been quoted ''bingo numbers'' for the work needed. The garage themselves spoke to us personally when i picked the car up 15 minutes from leaving the review asking us to reconsider this review which I refuse to do as its completely justified (as specified in person). The garage repairing the car now is not using cheap parts as the guy suggests and also 2 other garages say the amount of labour for the jobs required is one and half to two hours max but somehow the above job from here needs 4 and a half to 5 hours labour costs. They also did point blank refuse to carry out the work on the phone, but when they brought up the review, on collection the words used were ''500 pound is a drop in ocean to us so we were trying to do you a favour by refusing the work?'', we know were not cheap but our overheads are alot was also said. Im sorry but that doesnt give justification to overcharge customers, your premises should be adequate for the amount of work you generally receive to spread and justify your own overheads and they themselves agreed the quote wasnt cheap face to face. Its disappointing overall as we would of loved to give constant business to someone just round the corner and understand everyone needs to make a living. My suggestion to anyone considering work from here is to shop about and make sure you are receiving a reasonable price for the work needed, this review isnt a reflection on there actual work as we never got that far. We run the Spotted Denton Holme Facebook page, for the benefit and interest of the local community we are going to get quotes for this work with garages in our local area to aid individuals who are struggling and to try and work out whos being fair and whos not. We will also get other locals views on the services/prices offered by garages locally for the benefits of the community.
Thursday 17th February 2022