Papa Johns Pizza

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Liam Dutfield
1 Star
Always had positive reviews of the food/service from this branch until tonight. My partner ordered a deal of 3 different pizzas. Order received was wrong on 1 pizza. Immediately rang the store to get the right order to be greeted by a negative approach blaming us on ordering wrong (on their app) yet we had confirmation emails to say what we actually ordered. Wouldn’t replace the pizza that was wrongly sent and told to order and pay again for another pizza. Their answer was to contact customer service. We rarely complain about this chain as we’ve used loads in the past but this is poor. Poor attitude poor customer service. Disappointed. But poor reviews on this branch isn’t uncommon it seems. Plus side, The lady who delivered was professional.
Friday 25th August 2023

Mansi Yadav
4 Star
Always order the half and half or buy one get one free pizza on different sizes. Always tried only the Tomato & Cheese pizza and Garden party vegetarian pizza all thin crust. Ordering from their own website is a good option but has some fraud Cashback advertisment on it. Please do not click that. Quick service. Reasonable prices for sharing for a bigger party. Good taste. Good staff. Never had a disappointment before.
Monday 28th November 2022

Donna Wigmore
4 Star
We ordered Saturday night, there was an error, no details needed but the owner did everything he could to make it right! Our pizzas were amazing as always and fantastic value for money with an extra garlic bread thrown in for free. First issue we have had and no complaints about the correction. Many thanks and will still always choose Papa John's 🍪☺️ Ps, our surname is actually Richardson but it puts my maiden name 😃
Monday 1st May 2023

Food Lover 242
1 Star
Ordered my Pizza which almost took one hour after I placed ordered. Website was showing pizza is delivered however I haven’t received anything. Tried calling them but they never answered phone call, after 9-10 attempts Someone did answer but just told me your order is on its way and Hangup phone call very rudely. Very low standard of what it is used to be good pizza company. Terrible people and customer service is horrible.
Friday 14th April 2023

Max
1 Star
I ordered a pizza, no update for about 1.5hrs only for stored to end up closing , despite me not receiving my food. I called 10+ times before they closed seeking an update but all no answer. TERRIBLE CUSTOMER SERVICE. I’ve essentially been scammed out 20 quid. ❌❌❌DO NOT ORDER FROM THIS BRANCH
Monday 1st May 2023