Pets at Home Byfleet

Isabelle Shanks
5 Star
I visited this store today to get my dogs nails clipped as well as a little browse around of the products. The service is fantastic! All the staff were so lovely and welcoming! A lovely lady (I didn't catch her name) gave my dogs so much attention and lots of yummy treats, they felt very spoilt for sure! The lady who clipped my dogs nails was brilliant, very efficient and has made a beautiful job of them. All in all fantastic store with a great range of products! Please visit this particular store if you are in the area. Great range of parking outside also
Monday 6th February 2023

Michael Barnes
1 Star
My dog had his hair cut at this store yesterday 31st August, and I've never seen such a bad cut on any dog, there's clumps of hair that's not been cut and the rest is absolutely terrible. They're obviously not a professional dog grooming service, should be ashamed of themselves. My dog is a Cavachon and they cut off all of his hair , any groomer should know how to cut the hair of any particular breed of dog.The pics are before and after. This morning I spoke to the manager and she tried to defend the guy who cut my dog's hair by blaming my dog, saying that he's not a fan of having his hair cut, which is nonsense he loves being pampered, the real problem was they used a trainee unsupervised. They have accepted my demand of giving the payment back. I was told by the store manager that the good staff that they used to have, have moved on to other stores.
Thursday 2nd September 2021

J O
3 Star
Yes very nice fish and supplies. Although some of the comet goldfish had fin rot and cotton mouth so need looking after
Sunday 16th April 2023

Holly W
5 Star
This is a great Pets at Home, I have just got a miniature dachshund puppy who isn't sleeping well overnight and the staff were super helpful with tips & tricks to help him. I wish I knew the name of the 2 staff members I spoke to, as they were so lovely & would make me recommend this store so much. They were super attentive & helpful with all my queries! Also, helped me with the offers I had on my account so I ended up saving so much, every little helps!!
Thursday 22nd September 2022

Amanda Sutton-hall
5 Star
Bought 2 new rats as pets for my daughter, manager was very helpful and told us all we needed to know.
Saturday 21st August 2021