Pets & Friends Sutton-In-Ashfield

Melanie Jackson.
5 Star
Must emphasise that l had gone for specific products so l didn't look around the rest of the store. The 5 stars are based on the friendly and helpful staff and the availability of suitable foods. My rescue hound, Loki, is only allowed low-fat foods due to a long-term term health issue. They had a good selection, albeit not cheap, but comparable to other stores. I think it's a good idea that they are all together saves looking at every packet they have! The aisles are wide so would easily take a wheelchair / motorised scooter, and there is disabled parking spaces near the entrance. On a bus route.
Thursday 30th March 2023

Steve Meredith
5 Star
Took my dog to be groomed here for the first time. Friendly staff, lovely cut. Will definitely go here again
Monday 1st May 2023

Rebecca Sanderson
4 Star
Friendly staff in there, some staff do like to start a conversation which is always nice. And for a small(ish) shop, they do stock a fair amount of decent quality brands that aren’t full of cereal and sugar and they have a wide selection of natural treats which is great. I love going here as I prefer the treats from here to anywhere else. And you have a decent range of natural treats which is always fully stocked whenever I go in. I shop elsewhere for my dogs food as I get staff discount but in terms of their dog food in pets and friends, they have some decent brands in there. The only downside to pets and friends is that they are a bit pricy at no fault of the staff of course. Their products are always cheaper on other online companies. The only way to make it better is doing their offers such as 4 for the price of 3, which works out better but still a bit much and you’re still spending more in the end really because you’re buying more products. So you either by 1 item that’s expensive. Or you buy in bulk for the offers but end up spending more money anyway because you’re getting more items. It’s a shame they didn’t have some form of loyalty scheme for in store spending. Or if there is, I haven’t been made aware. Rating any less than 4 stars I think would be harsh considering I’m rating the store itself, not the whole company. These guys are friendly and the store stocks some decent products so I think 4 stars is fair.
Tuesday 25th April 2023

Ed
5 Star
We visited because we were in the area and the shop was open on a Sunday. The staff were so friendly and helpful we got exactly what we went for and a few extra bits too! Highly recommended, lovely shop 😊
Friday 9th June 2023

Rohan Chalmers
5 Star
Sarah was super friendly and helpful in helping find a dog harness that fitted our lab. I would have no problem recommending this pet store.
Thursday 27th April 2023