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Q E R Ltd

Electrician, 24 Hour Electrician, Appliance Repairs

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Website | 01900 67913
Quallity House, Reedlands Rd, Clay Flatts Industrial Estate, Workington CA14 3YF, UK

Opening Hours:
Monday: 9:00 AM – 4:00 PM
Tuesday: 9:00 AM – 4:00 PM
Wednesday: 9:00 AM – 4:00 PM
Thursday: 9:00 AM – 4:00 PM
Friday: 9:00 AM – 4:00 PM
Saturday: Closed
Sunday: Closed


Area Served:
Within 4 miles (6.4km) of Quallity House, Reedlands Rd, Clay Flatts Industrial Estate, Workington CA14 3YF, UK
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Use a reliable repairer!

Here at QER Ltd, we've specialised in offering a mail order repair return service since 1984, so send your board to the experts, and be confident in our experience and friendly customer service.
You'll know your board is with people you can trust.

We fix boards from home appliances, vehicles and all manner of other applications from domestic or commercial use.
All our repairs are at a single fixed price of £42.99
This includes replacement parts, and free shipping..
Exceptions - Charged at cost if any of the following apply:
Shipping to outside the British mainland.
Parcels over 2kg
Expensive components (typically keypads or non-standard or 110v transformers)

How does the service work?

Simply pay for your repair here, send us your faulty board in a cardboard box, and we'll repair it and return it to you.
Packing guidance for sending to us.

We don't sell new or ready-repaired boards.

How do I pay?

Simply pay by Card or PayPal at our checkout - you don't need to have a PayPal account.

How long does it take?

Once we receive your board, we will normally repair and dispatch to you by the next day.
As standard, and for free, we dispatch via Hermes Tracked, which has a 2-3 day delivery time.
We offer other options at the checkout if you prefer.

What if it can't be repaired?

If your board is un-repairable, we'll either return it to you and refund you, minus £5, or you can opt to have it scrapped and we'll refund you in full.
We ask you in advance, at checkout, which you would prefer if that's the situation.

What if we cant find a fault?

If, using our experience and test results, we are confident that your board is not faulty, we'll refund you 25% for the sake of goodwill.
Otherwise, if we can't tell if your board is faulty or not, we'll treat it as un-repairable, as if it was unrepairable above.

Is there a guarantee?

Yes, all repairs are guaranteed for 12 months.
If your board fails within this period, you can return it to us for us to repair again, free of charge.
You are are also covered by PayPal buyer protection.

Google Rating: 4.5 out of 5 stars (19 total ratings)

Gordon Robinson
5 Star
Absolutely 5 star service, took in circuit board for electric gates and was ready for collection in less than 2 hours. Gates working again. Would definitely use this company again.
Friday 1st July 2022
ANN SINCLAIR
5 Star
Had probelm with control panel on a dometic motorhome fridge. Arranged to be at QER at 9 am had control panel back and refitted in fridge by 10 am .fantastic service thank you very much .saved us having to buy a new control panel.
Monday 18th July 2022
Ian Wilson
5 Star
So sent a board for repair on thursday got the board back on Saturday, tremendous service thank you
Monday 4th April 2022
Tony Vobe
5 Star
Great service. Unfortunately couldn't help me out for my transit issue
Friday 15th July 2022
downhamr
5 Star
Used this company for years for all my p.c.b repairs nearly all a first time fix Mick@ Downham Refrigeration :)
Tuesday 1st March 2022