Quorn Post Office

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Eileen Oliver
1 Star
Regrettably, the service I here is not very professional. I don't like the fact that your parcels are left in the shop and not secure behind the counter. However, the main issue for me is the inconsistency of the opening hours. The post office is crucial to the village. Its infuriating to turn up only to it's ,closed for a few hours or closed all day. It's meant to be a business not a hobby.
Wednesday 21st June 2023

james saunders
1 Star
Turned up at 11:20 to send a package and it was closed regardless of their opening times saying they would be open. No notice on the door to say when they would be open. Terrible service from a much needed public amenity.
Friday 11th August 2023

Kathy Bunn
1 Star
I've resigned to the fact that this is most certainly a place i will NEVER go again...so I may aswell share my experiences of this terrible post office, which for a village like Quorn, is unfortunately being let down by the staff that is running it. Every time, without fail you queue. We're not talking 2-5 min queue, we are talking 10..15 ...20 minutes. There is NO sense of urgency, no common sense that the shop is FULL of annoyed people. Today, a simple prepaid QR code baffled him ( I say "him" because there is just 1 solitary guy there at all times) refused to print it and argued with me in front a line of customers waiting. The code printed off a prepaid address label to stick on a parcel /letter. I saw it after he'd finally print it. It had an address on it, looked perfect to me. He said it didn't look "right " and refused to give it to me stating it should have a " tracked 48" on it. It was a large letter. Its never going to have that on it if I've not chosen yo send it that way! I was absolutely shocked with his attitude. I left, went straight to Mountsorrel where a smiley, wonderful lady did EXACTLY the same and it was zero problem for her. I've been in before and he's been on the shop floor. His mobile started ringing and he went to answer it and had a full on private phone call whilst I stood waiting like a muppet!! I have to say aswell that I don't agree with the bags of parcels left on the shop floor for anyone to simply take! You have to put your parcels in yourself..then leave them on the shop floor whilst he sits behind a locked door! It makes zero sense and is so unsafe! For future reference- just drive 5 minutes to Mountsorrel Post Office instead. You'll probably be served much quicker anyway !!!! I'd give it zero stars if I could. Such a shame this village is being let down.
Tuesday 16th May 2023

Millie Short
1 Star
Bob who runs this shop is very strange. Would not take my parcel as he states I don’t work for his shop so why should he store it for me even though that was the collection point available via Royal Mail. Rude and arrogant not the slightest bit understanding or helpful. Avoid this post office and go to Loughborough.
Friday 31st March 2023

Shivani S
5 Star
Bob provided phenomenal customer service. I go into this post office of a regular basis and I am always greeted by with a smile and kindness. Bob is extremely professional and provides excellent advice and service. I highly recommend it post office. I would go as far to say, it is the best post office in the UK. Thank you for the excellent service.
Sunday 25th December 2022