Rye Street Haverhill

Founded in 1990, our reputation has been built on solid ethics and integrity, and above all, high quality repair work. We have achieved BSI Kitemark Certification for Vehicle Damage Repair along with numerous insurer and manufacturer approvals, which means we meet and exceed the recognised industry standards.

edd herring
3 Star
My Porsche Cayenne Turbo was nudged by a car and had superficial front bumper damage. The car was picked up from my house and driven approximately 16 miles to Rye Street Haverhill to be repaired. The car was returned early and on a truck rather than driven (star given for that). The repair was excellent, I didn't know if it was the original bumper or a brand new one (four stars given). However I found there was no fuel in the car, fuel range was zero (is that why it wasn't driven back?). So I looked at the pics taken when the car was collected and it had 1/4 tank. So approximately 16 miles travelled and 1/4 tank of fuel. I know my car has been at the very least driven "enthusiastically". Yes it's a performance gas guzzler but that's 25 litres to drive 16 miles (-1 star). Further to this there was already a visible chip to the driver's door however looking at the car yesterday it is now bigger and dented where it was flat before (-1 star). Finally the car has been showing electrical issues since returning. EDIT: I had listed suspension errors which the car had upon its return. I have had Porsche diagnostic run on the car and it seems the chassis error was coincidental rather than consequence so the review is now reflective of this finding. The review is now 3 stars. However the quality of the repair itself was worthy of five stars.
Friday 8th April 2022

lewis brown
1 Star
I wouldn't trust this company to put the milk on my cereal in the morning I can't be bother to write a massive review but AVOID using this company ** Be aware of positive reviews. Yo get pay you £10 for a positive review ** -Sub standard work -NO communication at all (mainly because they don't answer the phone) See photos for the first attempt at repair (the car was back 3 times and it's still not right )
Thursday 7th July 2022

Louise Preston
5 Star
The staff were polite and friendly, and aside from the fact that I was very happy with the quaity of the repair, they also (without mention), improved some unrelated damage to my passenger front door. I thought that was a really nice touch. A big thank you to those concerned. I would recommend.
Monday 26th September 2022

Ana Pino-Blanco
1 Star
Really bad service overall. I had to used them as I was doing a claim though my insurance. I had to wait for 3 months for the appointment as they couldn't take my car earlier. They change the date several times, and then, they said they will pick up my car from my address to exchange it for a curtesy car but never came. At 3pm I had to dropped everything and take my car to the garage that is 1 HOUR away!! because they got the instruction misplace. After this, they repair was never done on the car, because they couldn't guarantee it (?). They call me on my way to work and wanted me again to drop everything and return the courtesy car immediately! Awful experience
Wednesday 27th April 2022

silviu popescu
1 Star
Still waiting for a job to be done as their prestige/standards. Claim with the insurance was done more then 1 mouth ago,received the car and see the pics.The pics say all about the job so far. 2 weeks already since last email I send and no response from team/manager.Repeat...I send,with no reply.Pictures attached so make conclusions...PS the original pain is the bonnet part(which in time fades from UV and temperatures)but now is "darker" then the "job".Spoiler missed some parts and "good"fading technique.Waiting for updates and answers after 2 weeks and still waiting
Saturday 17th October 2020