Shell

Adam
1 Star
Absolutely disgusting service first review I have ever posted online. The woman is so rude it is absolutely unbelievable. I arrived in the garage at 7:30 in the morning they told me the till was not working and to hold on for a bit (not even an apology) left me waiting for 20 minutes then when I asked again what was going on as I had to be at work at 8am I was then shouted at by multiple employees one of them being the very short man with no hair. He told me to get cash out and when I explained it was a credit card he said well that’s life you will have to pay the fee and even asked what interest rate I pay!!! Unbelievable please avoid this place at all costs as I said this is the first and last review I will ever put on the internet but felt something should be done. I am contacting shells management team to escalate the matter further.
Wednesday 28th June 2023

Garden Grill
5 Star
Very helpful staff member today who was more than happy to assist me with the car wash. 5 star
Sunday 9th July 2023

Justyna Kuta
1 Star
Absolutely disgusting service the woman and short man behind the counter from this morning so rude both of them I couldn’t believe what I was witnessing, both of them disgusting behaviour towards the customer!!
Wednesday 28th June 2023

Vasilen Ivov
1 Star
Today at this gas station I had a very bad experience that ruined my whole day. while i was fueling my car the fuel overflowed and splashed both me and my clothes and shoes and my car a huge amount of diesel spilled because the automatic brake system of the gun was not working. No problem It's a system It happens that it doesn't work but... i take picture with my phone ( which have no SIM card and i using on airplane mode for work) when I went in and tried to report a fault in the cashier woman attacked me with very aggressive behavior and no understanding. For my was enough to hear sorry. I work all day with clothes soaked in fuel even the car seat is ruined... very rude woman
Thursday 24th November 2022

Dalia Jaafar
1 Star
I had the worst experience today. A very rude woman was serving she has no manners whatsoever and no customer service skills. She told me I cannot put gas while car is running I told her my mechanic said its ok as I have a problem with my car. She insisted to have a conversion and giving me a lecture about this while my kids were in the car I asked her to serve me quickly as I have to go to my kids but she just wouldn’t until I exploded in her face. Also she said I am not allowed to come again. This issue will be escalated with shell
Tuesday 28th December 2021