Shuropody Oxford

Our Oxford Shuropody store stocks a fantastic range of comfortable footwear, from our own Shuropody ranges, which have been designed and developed with our senior podiatrists to ensure maximum foot healthcare, to our top brands such as Rieker, Josef Seibel, Joya, Hotter, Strive, Fitflop and many more.

Marion French
1 Star
Cant give zero stars as that is what I would leave if possible! Visited today and chose 2 pairs of boots. Went to pay at the till and was told by the staff they do not except £50 notes. They would take other notes but my bill was £130. I had 2 £50 notes and 2 £20 i had no other means of payment. The staff were rude and made me feel very uncomfortable. Why turn away a genuine customer with genuine money and make them feel very uncomfortable infront of other customers who agreed with me what a ridiculous statement to make. Any denominations of money can be fraudulent but they only refused £50 notes! I left without purchasing anything and will not be returning. There attitude was as bad as their statement.
Tuesday 22nd November 2022

Alice Summers
5 Star
Went in with my partner to get some insoles as we’ve been getting feet/knee pain recently. Got some specially molded insoles which seems to have worked well so far. They said it can be refunded within a period if you don’t like it as well!
Monday 5th December 2022

Tracy Gooding
1 Star
Frequently shuts 20+ minutes early on Saturdays - no explanation. When you do find the shop to be actually open, the quality of their own brand shoes has deteriorated - poor quality leather, fragile heel unit and made in China.
Thursday 15th September 2022

Caroline Cluley
1 Star
How unfortunate that I can't leave a review with zero stars, as this is what this place really deserves. I arrived for my 2pm appointment 10 minutes early and tell the man behind the counter that I'm here. He says "okay". He is with another person on the shop floor. It goes past 2pm, so I tell someone else that I'm here and waiting for my 2pm appointment. She tells me "that appointment was cancelled yesterday". She then goes on to say that my appointment had been cancelled and that they had tried to leave a message the day before but "my phone was engaged". When I asked why they didn't try again, as I explained it is very unusual for a mobile phone to be engaged without it going to voicemail, I was told that "we just go through the list of people to be called and that's it. We then get on with the rest of our day." They don't then attempt to make contact with customers who they couldn't the first time. No apology. When I said that they obviously don't care about their customers, she left me at the front desk, no explanation, and returns with another member of staff, I assume this person was a manager, as there was no explanation of who this person was. She then repeats to me the same thing. I explain to them that their customers' time is valuable, and if someone can't be reached, they should try again and, at the very least, leave a message. I explained to them that perhaps they could do this in the future. (I am somewhat doubtful that they tried to phone me, I'm not often on my mobile phone and I do have voicemail and my phone is never off.) I just couldn't believe that they wouldn't try a bit harder to make contact with someone especially if *they* are the ones doing the cancelling. It was a huge effort for me to make this appointment, I have a lot on my plate at the moment. I get that appointments get cancelled sometimes. What really p1ssed me off was the lethargy in trying to contact me and the totally unapologetic explanation when I got there. The lady offered to re-schedule my appointment, I said no thanks because I will never be a customer here again. ****Avoid this place if you value your time.****
Friday 20th April 2018

N O
2 Star
Front of house staff are a bit slimy. They don't have enough to do so it leads to unprofessional conversations on shop floor and feels really uncomfortable having 4 staff learing. It's also quite dirty there and stock is overpriced. Paid £20 for an insole and it's less than £5 online. On the other hand the actual podiatrist was lovely, kind and helpful. Just a pity you need to wade through slime to get to the appointment.
Tuesday 6th November 2018