The Fox & Goose Hotel Bar and Restaurant

Carol Dougill
5 Star
My husband and I used the Fox and Goose for a one night stay to get our Labrador Bowler used to staying in a hotel and it was perfect for us and Bowler. He was welcomed by 'Duke' a lovely Labrador and we were welcomed by Gail - all the staff were so friendly and helpful. Bowler loved the room and restaurant, and the spacious garden for leg lifting! We loved the wonderful clean room, gorgeous bed linen and towels and the food was delicious! Great value for money. Yes it is close to the M5 - but it did not disturb my sleep and that was precisely the reason we chose it - great location near the beach and motorway. Thank you for making our stay so perfect.
Friday 22nd April 2022

Tracey Harrison
1 Star
Friendly at first! £13 a head Sunday roast! Half a carrot half parsnip, 2 very small crispy potatoes (kept in the heater too long) 2 slices of meat, 2 stems of broccoli and a Yorkshire pudding one small dish of cauliflower between 6 A child’s meal frozen hard peas chicken goujons (Frozen chicken nuggets) and chips covered in too much salt! There was a strange aroma and taste from the roast dinner food so we asked what this was the waitress did not know but went to find out! To my horror she said one of it was garlic on the potatoes and gravy. I have an allergy to garlic!! When I told them this they completely shut down and was rude saying they do not have time to ask about allergies and it is your responsibility to tell them! I replied I also have an allergy to plasters and I didn’t expect to find either in a roast dinner! did not state anything was seasoned on the menu where the manager said they are new only printed today. The manager came and said do you want anything else while clearing the plates and did we want to speak to the chief! No concerns about my well-being or what affects it would have on me just totally ignored us. I have never had to worry about ordering a Sunday roast before! Finally we got the bill and they removed my dinner cost and we left This could have been handled so differently with just a little understanding that allergies can KILL PEOPLE!! I recommend Customer service, Empathy Understanding Allergies Everyone left hungry I spent the evening unwell only due to the garlic on my food.
Monday 2nd May 2022

ukcalgal
4 Star
What a great little place. Dog friendly (one per room). The restaurant /bar area was clean and the staff sprayed down everything between each customer. Not sure I can say the same about the room. Firstly, the room was massive with a double and 2 singles. The white sheets were clean, although mirrors, windows and dust covers covering the divans were in need of a good clean. Window had dog nose prints on them, mirrors had toothpaste splash on them and toothpaste drool on the bathroom floor. Not so good for someone with OCD. They were short staffed, so we attributed it to that. There's a lot of potential. Divans need replacing and one single we're guessing, had been used as a sofa and not fit for sleeping. Luckily there were only 3 of us.
Wednesday 25th May 2022

Robin Girling
5 Star
We arrived here early Friday afternoon just beating Storm Eunice by an hour or so. We had traveled south because our youngest daughter was due to give birth to her first child. We were slightly early for check in but our room was ready and we were booked in in no time. Our room was large and spacious with a lovely comfortable super king sized bed. We also had a table and chairs by the window where we could sit and relax. The room was equipped with everything you would expect, tea and coffee, flat screen tv and hairdryer. Plenty of storage space for our clothing and a spotless bathroom with complimentary toiletries. We were happily relaxing in our room , watching TV when the power went out. After about an hour we decided to go to the bar to find out what was happening, As we suspected Storm Eunice had struck and it looked likely that power would be off for up to 4 hours. The good news was that we could get a drink and charge it to the room. As nightfall came candles were lit and the residents were told that we could have dinner, a choice of either Burger or Fish and Chips. We happily plumped for Fish and Chips and we were soon rewarded with a generous portion of piping hot food. After eating we took a drink back to the room with us before retiring for an early night. Luckily power was restored earlier than expected next day and we were able to choose from a full menu on the Saturday evening as well as an excellent breakfast Sunday morning before dashing off to see our new granddaughter. The hotel is excellently placed to explore the area as it is just off both M5 and the A38. It has a decent menu of traditional pub food, everything we chose was well cooked and tasty. The staff were all really helpful and friendly even in the face of the most difficult of circumstances. Highly recommended we will certainly stay again
Monday 28th February 2022

Steve Proctor
5 Star
Stayed overnight whilst passing through from Newquay to home,wished had stayed on trip going other way,evening food brilliant, staff very very helpful ,breakfast superb,room was huge and very comfortable and also dog friendly which was fantastic, definitely 5 stars
Sunday 12th June 2022