The House That Jack Built

Booha Yoohoo
1 Star
If Google would allow me not to highlight any stars, I would have given them 0 stars. The manager and her sister who run the nurseries are extremely rude, you cannot have a sensible conversation with any of them. I don't know how they managed to keep this place for so long. We only had to use it because it was convenient, but please avoid at all costs if you can. I have lost count the amount of heated conversations they had with me over various pity subjects.
Thursday 17th March 2022

Humaira Maqsood
1 Star
Had high hopes sending my 8 month old here when I returned to work. However, as soon as I asked basic questions eg what did my child do today? why does my child need a short coat when he has an all in one? Who is his key worker? Can I collect my baby earlier? Is my baby ok I can hear him crying etc the nursery manager would get VERY angry, defensive and rude. This would usually be followed up by a very nice email (strange as she just slammed the door in my face and shouted at me)… I’m guessing this is to cover herself on paper. After a month or so I’d had enough of the scarce information I’d be given in addition to the bad attitude/slamming doors/aggressive behaviour. I have moved settings at a huge inconvenience to me, but at least there is a sensible and friendly conversation at the end of each day. The confrontational exchanges have come to an end and my baby is happy. I know the basics about what he has done each day now and how he is developing. AVOID AT ALL COSTS!!!
Wednesday 30th March 2022

Hannah Worthington
5 Star
A lovely bustling day nursery which prides itself on exceptional childcare. The staff I worked with were wonderful during my university placement years and the children were a joy to be around. The pastoral support is equally a key asset among all of the House That Jack Built nurseries and I would highly recommend them for any parents looking to see their child flourish in preparation for school.
Saturday 10th October 2020

iqrah iqbal
1 Star
I called The house that jack built to enquire about placement, spoke to the manager Claire the manner she speaks to others is absolutely disgusting! Very rude don’t know how she’s a manager.
Saturday 15th June 2019