The Old Stage Coach Inn

MICHELLE PUGH
5 Star
Found a little gem for our weekend away with our dog for a Swedish day event. Just perfect greeted by two lovely dogs and the wonderful Lorraine who was friendly helpful just couldn’t do enough to make our stay perfect (Thank you ) Very clean room and a comfortable bed. Would definitely recommend this place to stay.
Monday 16th May 2022

Joshua Jones
5 Star
We visited over a year ago but it was honestly the most inviting and clean place to visit or stop off at! We are looking to head down from Essex again and will definitely be paying a visit the hosts are so helpful and Pleasant
Saturday 13th August 2022

Rob Heap
3 Star
Well unfortunately there's a story here .. Upon leaving literally if had an email informing me that the property had cancelled my booking (literally last secobd) so I'd emailed the property n asked if there was a problem no problem so all good ....bearing in mind I'd paid for this around 5th April (bank statement date) so they refunded card 7 to 12 days they said ... so that's holiday fund done I'd had to ask work to use company van so the budget I'd had was to cover diesel expenses....so was asked for payment upfront on the day I tried to contact booking.com ....29 min worth of calls n what sounded like a robot..(Mrs words to) ..I asked booking .com to refund instantly so I could pay for the room that they cancelled..tried to explain....it was there fault because I didn't need refund just sort the room ...we can't do that so we've refunded u ....it was a grad ache I didn't need ...but this has un reassured me in booking with booking. Com again ....on separate note ..room was slightly unstandard ....room bed was ok no complaints shower n bathroom however omg im a big ish guy sorry but shower room i couldn't swing a cat 😅 🙃...one light above the single bed wasn't working ..cups x4 far to small...not enough milk ....the facilitys hour dryer iron ...coffie milk ...had to get out selves from another room (stable) .....I've been in previous hotels paying similar price where room service was a call away ...location drove up n down 3 times to find it behind a pub ample parking (i was in a vav bigger than normal ) dog friendly although my dog isn't very sociable he's old n likes to b left alone lovely dogs ......the lady was very understanding regarding booking.com n informed me b4 arrival via txt rooms read keys on the bed ...doors open so had somewhere private ti sort booking. Com good place for quick stop yea but not for days on end...
Friday 22nd April 2022

Hannah Cousins
5 Star
Amazing little gem! If you have dogs this place is for you! Or even without them. Beautiful little rooms and everyone so friendly. The dog had an amazing stay with the other pups around in a close in safe place for all the dogs to play. Will defo stay again!!
Saturday 17th July 2021

Michael Best
1 Star
Lorraine spoke to my dad and agreed to cancel the midweek stay verbally. Agreed to move 1 day to the end of the week as they were full the next day. They agreed verbally that they owed my dad 1 days stay. They now decide when it comes to trying to book the day that was in credit to refuse the stay. ( there was 1 room available) they are claiming that they never said it. The place is really nice but the two faced attitude of Lorraine and her partner who probably wasn’t all there at the time have really upset my parents. Who now have to find somewhere else to stay after driving from Durham down there. Do not stop there they aren’t interested in customer satisfaction and clearly don’t make a record of their agreements. Professional is a word they don’t know the meaning of. They are con artists only interested in money and that is shown by the fact that they don’t deal with the bookings in house they are all factored to other people.
Wednesday 29th September 2021