Toolstation Halesowen

David Nicholls
5 Star
I have used Toolstation, Halesowen branch for many years, for all my projects. Always found the prices keener than anywhere else and everyone there is always efficient, courteous and friendly. My recent visit involved purchasing a large, bulky and heavy piece of equipment. Counter Staff member Andrew, insisted on carrying it for me to my vehicle, ensuring it was safely secured for my homeward journey. Little touches like this impress me and escalate the already good level of customer service to a new high. Can you imagine B&Q doing likewise? I think not…..you’re lucky if you can’t find a member of staff there to even speak with! Like to say a big thank you specifically to Andrew and well done to all the guys, (and a girl), at Toolstation, Halesowen branch, for first class customer service and always a friendly welcome. You’re the best!
Thursday 31st March 2022

John Neale
5 Star
Good pick up service for online orders. Very quick and efficient
Friday 27th May 2022

Tracy Miah
5 Star
Always use this branch of toolstation and have never had any issues. The service received is excellent and I have to commend the return/exchange process. So simple, professional and seamless. The staff I’ve encountered have all helped this diy novice with finding the correct product or steered me in the right direction. 10/10
Sunday 6th February 2022

Mohammad Umor Faruq
5 Star
My experience was rubbish as I was not being served until the beauty of a man called Abbas came to help. He supported me and made me feel like I was the best labourer ever. He is amazing and I will be returning back just for the his service! Thanks Abbas
Thursday 2nd September 2021

Tony Winstanley
5 Star
Very helpful staff member who sourced a product that we could not trace in the catalogue. Have used this store several times in the past and have found the staff very helpful.
Thursday 4th November 2021