West Bridgford Post Office

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Paul Haywood
5 Star
Great Customer Service - Annette Annette went above & beyond to help me today. I was up against it time wise & she calmly helped me to get my package away in time & in the most suitable packaging. Thanks Annette, all your help & your thoughtful approach was very much appreciated 😊👍
Wednesday 10th November 2021

Shirley Cooke
2 Star
Not happy with the service. Went on recommendation of HSBC as they nolonger accept coins. On arrival was told full bags only. Sorted out part bags, got receipt after being asked if it was correct. When I double checked after account credit was £10 short. Went back and was told I'd paid less in on a £10 bag. I hadn't said any more but was told it was 50p's. Would love to know how female knew
Wednesday 15th September 2021

AJ
1 Star
The lady was so rude I thought I was being Punkt. I had a big stack of small parcels but I'd already done her job for her by pre-stamping them with online postage labels. She saw the size of the pile and threw a little tantrum, saying I can generate proof of postage myself so I don't need to bring them into a branch: "It would save a lot of paper..." and then muttered "...and time" under her breath. First, I don't even think that's even true because how do I verify sending an item unless scanned by Royal Mail staff? I can hardly do it myself! If I can drop pre-labelled parcels into any postbox, why doesn't the RM website tell you that? More importantly, I don't understand how anyone can be vocal to a customer about having to do their job. There was nobody in the queue, so I wasn't holding anybody up. She was just being lazy. Your job is to sit on a chair and scan things...Try being a nurse on your feet all day!!
Wednesday 25th August 2021

katherine debono
1 Star
the staff were rude. when i wanted to close my account. all what l needed was a form. not going their again.
Saturday 10th October 2020

Joe Hudson (SoundDesign)
5 Star
Love the ladies down here, so friendly and happy, and they obviously love working with each other.
Thursday 24th May 2018