Wickes Warwick Kitchens and Bathrooms Showroom

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Dan King
1 Star
Ordered products from Wickes. Some products were delivered others were not. I only noticed these product were not delivered on the delivery note. No email was sent after to rearrange, no email was sent before hand to say it was out of stock. I contacted on their website asking where it was. Took 3 days to reply to a simple message. But they didn't reply, they called me out the blue, no time was arranged for the call. I then call back to rearrange a redelivery a week later. But again they tell me the driver will call to arrange a delivery slot. So Wickes I should keep my phone at the side of me in case any time during the next week you might call me? Clueless to the needs of customers and businesses.
Friday 7th July 2023

Laura Crossan
1 Star
Gave brief Friday for a small lifestyle kitchen, was told l should have a design and costing by Monday, didn’t receive a thing, chased on Tuesday, Wednesday and Friday and Bally hadn’t even done a thing or handed to a colleague and they then couldn’t give me a date when l would have it! How am l supposed to buy a kitchen without a design or quote, ludicrous and infuriating. Very blasé can’t be bothered attitude, very disappointed will not be going here. Worst see ever!
Friday 11th August 2023

Claire Pomfret
1 Star
We had our kitchen done with Wickes with no issues. Our bathroom however has been a disaster. The team clearly wanted a 2 week job to just take 1 week before Christmas. They did a shoddy job and the tiles started cracking after 18 months. We had to wait 18 months before a Wickes installer came to try and fix it but he discovered what he described a bodged job and left us with no functioning shower. This has gone on for a month and we still don't have a date for it to be rectified. This is the only shower in the house. After 40 emails we agreed that it would be quicker for wickes to pay us so we can sort it out independently. We got 2 independent quotes but of course Wickes ignore these and only offer half the amount... Joke of a company with no interest in customer care. DO NOT USE THIS COMPANY!
Wednesday 5th April 2023

Aman Sood
1 Star
Poor service. Placed an order for an agreed delivery date but item was not delivered. Called them up for an update and they were meant to call me back but never did. Had to chase them multiple times and in the end cancelled the order due to the significant delays and poor customer service
Wednesday 19th July 2023

Marc Green
5 Star
Purchased two kitchens now from Wickes Warwick and would highly recommend to anyone looking for a new kitchen. Great service and support from David Hale in store. The kitchens are high quality with fast delivery and competitively priced.
Wednesday 14th September 2022